Strategy question

A global law firm says it will not expand Harvey beyond one practice group until Command Center has stronger identity and access management. How would you decide the MVP and sequencing across SSO, SCIM, RBAC, audit logging, and granular access controls, and what trade-offs would you make with Engineering and Security?

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What this question tests

Whether you can sequence a hard enterprise security requirement into a defensible MVP, balancing what actually unblocks the customer against what engineering and security can realistically deliver.

How to approach it

  1. Clarify what stronger identity and access management means to this specific firm: ask which of SSO, SCIM, RBAC, audit logging, and granular access controls are explicit blockers versus general improvements they'd like.
  2. Treat SSO and audit logging as the most likely hard blockers for a global law firm's security review, since those are typically baseline enterprise identity requirements, while granular access controls are often a deeper, slower-to-build capability.
  3. Sequence the MVP as SSO plus baseline audit logging first, RBAC with role templates for common law firm structures second, granular access controls as a later phase once usage patterns from RBAC inform what granularity is actually needed.
  4. Make the trade-off explicit with Engineering and Security: shipping RBAC before granular controls trades some customization for speed, and is defensible if audit logging already gives visibility into any access RBAC does not yet restrict.
  5. Validate the sequencing directly with the firm before committing engineering time, since expanding beyond one practice group is the actual business goal, not just passing an internal checklist.

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