Strategy question
A new enterprise customer wants Sierra to launch an AI agent for a high-volume support workflow. How would you uncover their requirements, decide what should be handled through configuration or implementation-specific work versus added to Sierra’s core product, and make the tradeoff clear to both the customer and engineering?
- Sierra
- Strategy
- Hard
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop