Strategy question

Assume you join Harvey tomorrow and have 60 days to shape the Command Center vision. How would you work with enterprise admins, security stakeholders, Sales, and Customer Success to identify the highest-value admin pain points, and how would you turn that input into a roadmap that executives and engineers will both support?

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What this question tests

Tests running fast discovery across multiple stakeholder types to shape a new product's vision and building a roadmap that wins both executive and engineering buy-in.

How to approach it

  1. In the first two to three weeks, run structured conversations separately with enterprise admins, security stakeholders, Sales, and Customer Success, since each surfaces different pain points.
  2. Look for overlap across groups: pain points named independently by multiple stakeholder types are the strongest early roadmap candidates.
  3. Weight security stakeholder input heavily for sequencing, since unresolved security concerns typically block deals regardless of how much admins or CS want other features.
  4. By day 30, synthesize findings into a small set of themes, not a long feature list, so the vision is communicable to both executives and engineers.
  5. By day 45, translate themes into a roadmap with named tradeoffs, what ships first and what is deferred, tested against both business impact and technical feasibility.
  6. By day 60, present the roadmap with the evidence trail visible, so executives see the business case and engineers see it is grounded in real technical scoping, not just aspiration.

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