Metrics question

Design an accessible and user-friendly spice rack for individuals who are blind.

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What this question tests

Product design for a physical, low-tech accessibility problem, requiring a genuinely tactile or audio solution rather than a visual one.

How to approach it

  1. Note this reads as a product design problem despite its label, and confirm scope: a home kitchen spice rack for blind or low-vision users.
  2. Segment users: fully blind users needing tactile or audio identification, and low-vision users who might benefit from high-contrast large print.
  3. Identify the pain point: standard spice jars are visually distinguished only by small printed labels, unreliable to identify by touch or smell.
  4. Prioritize a tactile-first solution, since it works independently of lighting or sighted assistance, unlike an app requiring a phone.
  5. Design the solution: raised braille or tactile-symbol labels on jar lids, paired with a consistent, memorable jar arrangement system.
  6. Define success: time to correctly identify a specific spice and reduction in misidentification, tested with real blind users.

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