Metrics question
Glean has strong pilot sign-up and early usage, but week-4 retention is weak. How would you diagnose whether the root cause is poor onboarding, weak core value, insufficient off-surface engagement, or failure to expand from an individual user to a team habit? Describe the funnel cuts, cohorts, qualitative inputs, and first 3 experiments you would run.
- Glean
- Metrics
- Hard
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More questions from Glean
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Chapters of the AI PM course that teach what this question tests.
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 2: Data fluency: SQL, logs, and reading the truth yourself
- Chapter 14: Get the job: the AI PM interview loop