Strategy question
Harvey can only make one major Command Center investment in the next 2 quarters: usage/adoption analytics, identity and access administration, or governance/compliance controls. How would you define the 12-month product strategy, sequence those three areas, and justify the trade-offs for large law firms and legal departments?
- Harvey
- Strategy
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Whether you can make a real one-of-three resourcing bet with a 12-month strategy and clear sequencing logic, grounded in what actually blocks large law firm and legal department adoption.
How to approach it
- Pick usage and adoption analytics as the first major investment, since without visibility into how Harvey is actually used, neither identity and access administration nor governance and compliance controls can be prioritized with real evidence.
- Sequence identity and access administration second, since large firms and legal departments typically gate expansion on baseline access control (as seen in similar law firm security reviews), and analytics data from phase one will show which access gaps matter most.
- Sequence governance and compliance controls third, since deep compliance tooling benefits from the usage patterns and access model established in the first two phases, and premature investment here risks building the wrong controls.
- Justify the tradeoff explicitly: this sequencing accepts slower initial visible progress on identity and compliance, the areas customers most vocally ask about, in exchange for building each later phase on real usage evidence instead of guesses.
- Set a checkpoint at month six to confirm the analytics investment surfaced the right signals to inform phase two, adjusting the identity and access scope if the data points somewhere unexpected.
What a strong answer includes
- Picks one investment and defends the sequencing logic, that analytics de-risks the other two, rather than treating this as three parallel projects despite the two-quarter constraint.
- Acknowledges the real tradeoff, slower visible progress on what customers most vocally want, and justifies it with a reasoned argument instead of avoiding the tension.
- Adds a mid-point checkpoint to validate the sequencing assumption instead of committing to a full 12-month plan blindly.
Common mistakes
- Tries to advance all three areas simultaneously despite the stated one-investment constraint.
- Picks identity and access first without justifying why over analytics or governance, missing the sequencing argument the question is testing.
Likely follow-up questions
- What would you do if a major deal is blocked on governance controls before analytics data is ready.
- How would you defend this sequencing to a customer who wants compliance controls now.
More strategy questions
- How should Harvey price for law firms vs. in-house legal teams?Harvey · Strategy · Hard
- How would you grow Harvey adoption among conservative, risk-averse law firms?Harvey · Strategy · Hard
- You inherit Vault with strong customer interest but limited engineering capacity. How would you set Vault’s product vision and a 12-month roadmap across file management, AI search/Q&A, document extraction, secure sharing, and platform investments like permissions, indexing, and integrations? Walk through your prioritization framework, major bets, and what you would explicitly defer.Harvey · Strategy · Hard
- Harvey can fund only one major integration track next: deeper iManage support, broader SharePoint coverage, or cross-platform capabilities like sync, permissions mapping, and admin controls. How would you decide what to build first, and what tradeoffs would you make across customer demand, implementation effort, security risk, and strategic leverage?Harvey · Strategy · Hard
- Harvey’s Command Center needs to serve three jobs for enterprise admins: understanding adoption, managing users and access, and enforcing governance. How would you define the product strategy and first 12-month roadmap for Command Center, and what framework would you use to make trade-offs across those three areas for Harvey’s largest legal customers?Harvey · Strategy · Hard
- You inherit a platform where teams lack visibility into request failures, latency regressions, customer-impacting incidents, and model-quality degradation. How would you define the product scope for observability, decide what to ship first, and ensure the work improves customer outcomes rather than just adding internal tooling?Harvey · Strategy · Hard
More questions from Harvey
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop