Strategy question

Harvey is preparing to launch a new agentic AI capability for legal teams in 6 weeks. How would you partner with product, engineering, legal, executives, and go-to-market to shape the announcement? Please cover how you would decide the announcement angle, pressure-test claims, line up proof points and customer evidence, prepare spokespeople, sequence outreach across tech/business/legal media, and manage launch risks if the product details are still moving.

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What this question tests

Cross-functional launch orchestration under time pressure and moving product details: can you shape a credible external narrative while managing real risk of overclaiming.

How to approach it

  1. Anchor the announcement angle on a defensible, specific customer outcome rather than a broad claim about agentic capability, since legal audiences are skeptical of AI hype.
  2. Pressure-test every claim against actual eval results and known limitations with product and engineering before it goes into any external material.
  3. Line up proof points early: at least one or two customer references willing to speak to real usage, since third-party validation matters more than vendor claims in legal AI.
  4. Prepare spokespeople with a consistent core narrative but different depth: technical detail for tech press, reliability and safety framing for legal and business press.
  5. Sequence outreach starting with a controlled briefing to trusted legal trade press before broader tech and business coverage, and build in a plan for handling last-minute product changes, like a pre-agreed fallback claim that stays true even if scope shifts.

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