Metrics question

How would you measure the success of Google Calendar?

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What this question tests

Ability to build a metric tree for a utility product where usage is habitual and monetization is indirect.

How to approach it

  1. State the product goal, helping users organize their time reliably so they keep returning.
  2. Define the north star, weekly active users who create or accept at least one event.
  3. Break into input metrics, event creation rate, invite acceptance rate, reminder click through, and cross device sync usage.
  4. Add guardrails, crash rate and notification opt out rate, so growth does not come at the cost of experience.
  5. Segment by user type, work users with many meetings versus casual personal users.

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