Strategy question
One large customer wants a custom capability that would help them launch quickly, but it does not yet fit Sierra's core platform. How would you decide whether to build a customer-specific solution, create a configurable enterprise feature, or say no? What decision criteria would you use, and how would expected revenue, reuse across accounts, implementation cost, and long-term product complexity factor in?
- Sierra
- Strategy
- Hard
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Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop