Metrics question
What is the biggest problem Uber faces and how would you solve it?
- Metrics
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Tests business diagnosis: picking a real, significant problem and reasoning through a metric-grounded solution.
How to approach it
- Pick a specific problem: driver supply reliability during peak demand, when too few drivers are online.
- Diagnose using likely data: earnings volatility and inconsistent incentives cause drivers to log off unpredictably.
- Propose a solution: more predictable, transparent earnings guarantees during high-demand windows.
- Weigh the trade-off: guaranteed pay costs more per ride but reduces wait times and cancellations, aiding retention.
- Define a metric tree: driver online-hours during peak as the leading indicator, tied to wait time and completed trips.
- Set a guardrail: overall driver cost per trip, so the fix doesn't erode margins faster than it helps retention.
What a strong answer includes
- Picks one specific, well-reasoned problem instead of a vague list of challenges.
- Connects the fix to a believable causal mechanism, earnings volatility driving drivers offline.
- Builds a clear metric tree linking the leading indicator to business outcomes and cost.
Common mistakes
- Naming a problem with no supporting reasoning for why it's the biggest one.
- Proposing a solution with no cost or margin guardrail.
Likely follow-up questions
- How would you test this earnings guarantee before rolling it out broadly?
- What would you do if drivers didn't respond to the new incentive?
- How would this affect rider pricing?
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- Define the metrics for YouTube search.Google · Metrics · Medium
- You walk in to your office and find that Google cloud subscription has gone down by 20%. What do you do as a product manager?Google · Metrics · Medium
- What would be the top six metrics for WhatsApp? Now pick one from the six. Tell me three things you would do to improve that metric.Google · Metrics · Medium
More questions from Google
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 2: Data fluency: SQL, logs, and reading the truth yourself
- Chapter 14: Get the job: the AI PM interview loop