Metrics question

What metrics would you track if you were PM of Facebook Birthdays?

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What this question tests

Tests building a metric tree for a narrow, low-frequency feature, tying it back to the platform's larger goals around social connection and daily engagement.

How to approach it

  1. Clarify the feature: Facebook Birthdays surfaces friends' birthdays and prompts posting on their timeline or sending a greeting.
  2. Define the goal it serves: driving a low-effort, high-frequency reason to open the app and post, contributing to daily engagement.
  3. Primary metrics: % of users who see a birthday reminder and take action (post, message, or call), and birthdays acknowledged per user per year.
  4. Secondary metrics: session opens attributable to the birthday notification, and content generated (posts/comments on the birthday person's timeline).
  5. Look at the recipient side too: how many birthday greetings a user receives, since social reciprocity drives return visits for the birthday person.
  6. Guardrail: notification fatigue, tracked via opt-out/mute rate for birthday reminders.

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