Metrics question

As a Product Manager for Fitbit, what would be a metric you would care about and why? How will you implement a feature to improve that metric?

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What this question tests

Tests metrics thinking for a wearable device: choosing a meaningful metric and connecting it directly to a shipped feature.

How to approach it

  1. Consider candidate metrics: daily active wear rate, since a fitness tracker only delivers value when actually worn consistently.
  2. Justify why wear rate matters more than raw downloads or account creation for a hardware dependent health product.
  3. Identify what drives low wear rate, such as uncomfortable design, battery anxiety, or lack of daily motivating content.
  4. Propose a feature to improve it, such as personalized daily goals or social challenges that create a habit loop.
  5. Define the metric more precisely: percentage of active users wearing the device at least 20 hours per day.
  6. State the guardrail, ensuring the feature does not just spike short term engagement without lasting habit formation.

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