Strategy question

Build an executive dashboard for the Amazon checkout page.

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What this question tests

Metrics and stakeholder thinking, translating an executive's goals into the right dashboard for a specific funnel.

How to approach it

  1. Clarify who the executive is and what decisions they make, e.g. a VP of Retail deciding where to invest in checkout improvements.
  2. Identify the top level metric they care about, checkout conversion rate and revenue per session.
  3. Build the metric tree beneath it, cart abandonment rate, payment failure rate, and average time to complete checkout.
  4. Segment key views by device, new versus returning customer, and payment method to reveal where problems concentrate.
  5. Decide on cadence and alerting, daily trend lines plus anomaly alerts for sudden conversion drops.
  6. Mock the layout: top line KPIs at a glance, trend charts below, and drill-down segments on demand.

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