Metrics question
Define goals for a handheld gaming device for facebook. Follow up question: after 6 months, you see WAU increasing by 10% but session length decreasing by 12%, then would you still ship it?
- Meta
- Metrics
- Hard
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What this question tests
Tests defining launch goals for a hardware bet plus judging a mixed post-launch signal, a classic engagement quality versus quantity trade-off.
How to approach it
- Set initial goals: WAU growth, since hardware needs a critical mass of users, alongside session length as a proxy for genuine engagement.
- Add a guardrail: device return rate and app-attach rate, since hardware sales alone don't prove real usage.
- For the follow-up, don't treat WAU up and session length down as automatically good or bad; investigate why session length dropped.
- Check if shorter sessions reflect more frequent, snackable play, which could be healthy, or a drop in per-session satisfaction, which is a warning sign.
- Decide based on retention curves and satisfaction data: ship if new users are returning and rating well despite shorter sessions, hold if retention is also declining.
What a strong answer includes
- Refuses to answer the follow-up with a gut reaction, insisting on investigating the cause behind the session-length drop first.
- Distinguishes healthy behavior change, more frequent short sessions, from a real quality problem, dropping satisfaction.
- Ties the final ship decision to retention data, the metric that actually predicts long-term device success.
Common mistakes
- Automatically treating rising WAU as good news without investigating the session-length drop.
- Making a ship or hold decision without checking retention or satisfaction data first.
Likely follow-up questions
- What retention benchmark would make you comfortable shipping despite shorter sessions?
- How would you separate casual new users from core gamers in this WAU growth?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 2: Data fluency: SQL, logs, and reading the truth yourself
- Chapter 14: Get the job: the AI PM interview loop