Metrics question

Diagnose a 15% drop in Instagram engagement.

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What this question tests

Tests structured metrics diagnosis: narrowing a broad engagement drop to a root cause using segmentation before proposing any fix.

How to approach it

  1. Clarify what 'engagement' means here: DAU, time spent, posts shared, or likes and comments, since the diagnosis path differs by metric.
  2. Check for measurement issues first: a logging change, a new experiment, or a metric definition change that could cause a false drop.
  3. Segment by platform, geography, and user cohort (new vs returning) to see if the drop is broad-based or concentrated.
  4. Segment by content type and feature (Stories, Reels, feed) to see whether the drop is specific to one surface.
  5. Check for external factors: a competitor launch, a platform policy change (such as an iOS privacy update), or seasonality.
  6. Once isolated, form a hypothesis and propose a targeted next step, such as an A/B test or a rollback if a recent change is implicated.

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