Metrics question

Engagement on Facebook stories is going up but Ads revenue is going down. What will you do?

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What this question tests

Whether you can diagnose a metric divergence by examining the mechanism connecting engagement to revenue rather than assuming they should always move together.

How to approach it

  1. Clarify: confirm both trends are real and not measurement artifacts, checking the ads revenue tracking separately from engagement tracking.
  2. Hypothesize a mechanism: rising Stories engagement could be organic content crowding out ad slots, or ad load in Stories being too low relative to feed.
  3. Check ad load and fill rate: has ad frequency or advertiser demand in Stories specifically dropped even as views increased.
  4. Check ad relevance and pricing: an influx of new or different users engaging with Stories might have lower advertiser demand or lower CPMs for that segment.
  5. Segment revenue by surface: isolate whether the ads revenue drop is concentrated in Stories specifically or across the whole platform.
  6. Propose an action once diagnosed, for example increasing ad load in Stories carefully, or improving targeting for the new engaged segment, while monitoring user experience guardrails.

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