AI & Technical question

How should OpenAI handle hallucinations in ChatGPT for high-stakes use cases like medical or legal questions?

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What this question tests

AI product judgment on managing model risk in domains where a wrong answer causes real harm.

How to approach it

  1. Segment by stakes: distinguish casual medical or legal curiosity questions from high-stakes ones like dosage or specific legal advice.
  2. Propose detection: a classifier that flags high-stakes queries in medical and legal domains before the model responds.
  3. Propose mitigation for flagged queries: stronger grounding via retrieval from vetted sources, explicit uncertainty language, and a prompt to consult a professional.
  4. Address measurement: track hallucination rate on these domains specifically using expert-graded evals, not general benchmarks.
  5. Confirm with the interviewer whether the focus is product design, model behavior, or both.

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