AI & Technical question
How would you design guardrails for OpenAI's Operator (browser agent) to prevent harmful actions?
- OpenAI
- AI & Technical
- Hard
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What this question tests
AI safety and product design judgment for an agent that can take real, irreversible actions on the open web.
How to approach it
- Segment actions by reversibility and risk: read-only browsing, form-filling, and high-risk actions like purchases or sending messages.
- Propose a permission model: low-risk actions run autonomously, high-risk or irreversible actions require explicit user confirmation before execution.
- Design guardrails against prompt injection from malicious web content, since Operator reads pages that can contain hidden instructions.
- Propose a visible action log so users can review and interrupt what the agent is doing in real time, not just after the fact.
- Define success: rate of harmful or unintended actions caught before execution, and user trust measured by opt-in rate to autonomous mode.
What a strong answer includes
- Names prompt injection from untrusted web content as the specific, realistic attack vector, not a generic safety concern.
- Proposes a clear tiered confirmation model, distinguishing browsing from financial or irreversible actions like clicking buy.
- Suggests a real-time visible action trace so users can stop the agent mid-task, not just review after the fact.
- Proposes a candidate metric, like percentage of high-risk actions correctly routed to confirmation, targeting close to 100 percent, marked as an assumption.
Common mistakes
- Treating all actions with the same level of friction, which makes the product either unsafe or unusable.
- Ignoring prompt injection as the primary novel risk specific to a browsing agent.
Likely follow-up questions
- How would you detect a prompt injection attempt in real time?
- What would you do if a user complains the confirmation prompts are too frequent?
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More questions from OpenAI
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 1: Foundations: the model and the decisions it forces on you
- Chapter 8: Evals: define good and make the number defensible
- Chapter 6: Agents and agentic architecture