AI & Technical question
Suppose you are scoping a first product for in-house legal teams to review contracts with AI assistance. What requirements would you lock first around target use case, acceptable error rates, human-review steps, citations/provenance, and data handling, and what would have to be true before you let customers use it on real matters?
- OpenAI
- AI & Technical
- Hard
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What this question tests
AI product judgment on locking the right requirements before letting a high-stakes professional tool touch real client matters.
How to approach it
- Lock the target use case narrowly first: contract review for a specific, common category like commercial NDAs or vendor agreements, not general legal review across all contract types.
- Define an acceptable error rate benchmarked against human paralegal or junior associate performance on the same narrow task, not an abstract accuracy target.
- Require a mandatory human-review step before any output is relied upon, with the tool's role framed explicitly as a first-pass assistant, not a final reviewer.
- Require citations and provenance for every flagged clause or risk, pointing to the specific contract language and, where relevant, the legal standard referenced, so a lawyer can verify quickly rather than re-read the whole document.
- Set the launch gate: the tool must match or exceed the benchmarked human error rate on a held-out test set of real, varied contracts, reviewed by practicing lawyers, before it touches real client matters.
What a strong answer includes
- Narrows the target use case deliberately, a specific contract category, rather than promising broad legal review capability from day one.
- Benchmarks acceptable error rate against actual human performance on the same task, giving a credible, defensible standard instead of an arbitrary accuracy number.
- Requires per-claim citations and provenance as a hard requirement, directly addressing the verifiability lawyers need to trust and use the tool efficiently.
- Sets a concrete, evidence-based launch gate, matching human benchmark performance on a real held-out test set, before allowing use on real matters.
Common mistakes
- Proposing a broad, general-purpose legal review tool instead of locking a narrow, well-defined first use case.
- Setting an abstract accuracy target with no human benchmark or held-out validation before real-world use.
Likely follow-up questions
- How would you build the held-out test set of real contracts without violating client confidentiality?
- What would you do if the tool matched human accuracy on average but failed badly on a specific contract subtype?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 1: Foundations: the model and the decisions it forces on you
- Chapter 8: Evals: define good and make the number defensible
- Chapter 6: Agents and agentic architecture