Metrics question

How would you define success metrics for Facebook Pages?

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What this question tests

Tests building a two-sided metric tree for a business-facing product feature within a consumer social platform.

How to approach it

  1. Clarify the goal: Pages should help businesses and creators build an audience and communicate with them, while giving fans a reason to follow and engage.
  2. Set the north star as active Page-to-follower engagement, comments, reactions and messages, not just Page follower count.
  3. Build supporting metrics: Page creation and activation rate for businesses, post frequency by Page admins, and follower response rate.
  4. Add a monetization-adjacent metric, ad spend or boosted post usage by Pages, since Pages are a key entry point to Meta's ad business.
  5. Segment by Page size, small local business versus large brand, since healthy usage patterns differ substantially.

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