Metrics question

How would you design an iron for a blind person?

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What this question tests

Inclusive product design: can the candidate design for a sensory constraint by substituting non-visual feedback for every visual cue.

How to approach it

  1. Confirm the goal is genuinely accessible ironing rather than a trick estimation question, since the wording is unusual for a metrics tag.
  2. Identify the user: someone who cannot see the fabric, the heat dial, or whether the iron is scorching cloth.
  3. List pain points: reading temperature settings, knowing when the iron is hot enough, and detecting scorch or steam risk.
  4. Design solutions: raised tactile temperature dial with audible clicks per setting, voice or beep confirmation of the selected heat, and a heat sensor that vibrates or beeps if the plate is too hot for the fabric.
  5. Add safety features like an auto shutoff and a textured guide edge so the user can feel fabric alignment.
  6. Pick a success metric such as reduction in burn incidents and task completion time compared with a sighted user baseline.

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