Metrics question

How would you measure success for a Facebook travel recommendation product?

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What this question tests

Whether you can define success for a discovery-oriented feature where the real outcome happens off-platform.

How to approach it

  1. Clarify the product's goal: helping users discover and plan trips based on friend recommendations and posts, not booking travel directly.
  2. Prioritize an engagement metric close to the actual goal, like saves or clicks on a recommended place, over generic feed engagement.
  3. Address the off-platform outcome problem: the real success, actually visiting the place, happens outside Facebook, so proxy metrics are needed.
  4. Propose a proxy metric: percent of saved recommendations later marked visited or revisited by the user, if self-report or check-in data exists.
  5. Add a content quality guardrail, like report rate on recommended places, to ensure suggestions stay trustworthy.
  6. Segment metrics by recommendation source, friend-posted versus algorithmically surfaced, since trust and conversion likely differ.

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