Metrics question

How would you measure the success of Facebook Jobs?

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What this question tests

Tests building a metric tree for a two-sided marketplace feature, employers and job seekers, inside a social platform.

How to approach it

  1. Clarify the goal: Facebook Jobs connects local SMB employers with nearby job seekers, so success means both sides transact, not just views.
  2. Set the north star as completed hires or an applications-to-interview rate facilitated through the product.
  3. Build the metric tree: employer side, posts created and fill rate; seeker side, applications submitted and response rate; marketplace health, posts per active employer and seeker-to-opening ratio.
  4. Add guardrails: spam or fake job posting rate and seeker complaint rate.
  5. Segment by vertical, since Facebook Jobs' real niche is local hourly and SMB hiring, where liquidity varies most.

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