Estimation question

How would you price a Tier 1 and Tier 2 Uber subscription?

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What this question tests

Whether you can design a tiered pricing structure grounded in customer segments and their actual usage patterns.

How to approach it

  1. Clarify scope: pricing Uber's ride subscription in two tiers, likely differing by discount depth, ride credits, or perks.
  2. Segment riders by usage: light riders taking a few trips a month versus heavy riders like daily commuters.
  3. Estimate the value heavy riders get from per-ride discounts to anchor the higher tier's price around their expected savings.
  4. Propose Tier 1 as a lower-cost tier with modest discounts for occasional riders, and Tier 2 as a higher-cost tier with deeper discounts and perks like priority pickup for heavy riders.
  5. State illustrative numbers, such as Tier 1 at roughly 10 dollars a month for a 5 percent discount, Tier 2 at 25 dollars for 15 percent off plus perks.
  6. Define success metrics: subscription conversion rate per tier and a guardrail on cannibalizing normal ride revenue.

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