Strategy question

Imagine you have outsourced a software development project to a third party vendor. A situation arises wherein the vendor has to be changed. What things will you consider while planning for smooth transition to new vendor for software development?

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What this question tests

Vendor and project risk management, testing structured thinking about a real, high stakes operational transition most PMs eventually face.

How to approach it

  1. Clarify the reason for the vendor change, since the transition plan differs for a performance issue versus a business closure.
  2. Assess knowledge transfer: ensure documentation, code, and architecture decisions are captured from the outgoing vendor.
  3. Assess continuity: identify critical in flight work and a plan to avoid a gap in delivery during the handoff.
  4. Assess the new vendor's ramp up: a structured onboarding period with close oversight before full independence.
  5. Address contractual and IP considerations to ensure a clean, legally sound transition.
  6. Define success with minimal delivery disruption and a defined timeline for the new vendor reaching full productivity.

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