Strategy question

Linear wants to invest in an AI-assisted workflow for product and engineering teams. How would you identify the highest-value workflow to build first, compare it against adjacent opportunities, and decide whether it deserves investment now? Walk through the user segments, evidence you’d gather, prioritization criteria, and the product principles you’d use to make the call.

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What this question tests

Tests identifying and prioritizing the highest-value AI-assisted workflow investment against adjacent opportunities using segment evidence and product principles.

How to approach it

  1. Segment users into individual contributors doing day-to-day triage versus PMs and leads doing planning, since AI value differs by role.
  2. List adjacent opportunities, such as auto-drafting issue descriptions, AI-assisted triage and routing, or AI-generated status summaries.
  3. Gather evidence per opportunity: current time spent on the task, rework rate, and any manual workarounds users already built.
  4. Prioritize using task frequency, time saved per instance, and fit with Linear's speed-and-focus principles, not just technical feasibility.
  5. Recommend one workflow to build first with a clear reason it beats the alternatives, and define what justifies investing in the next one.

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