Metrics question

LinkedIn’s engagement is falling by 10% day over day. What would you do?

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What this question tests

Whether the candidate can run a structured root cause analysis on a sudden metric drop before jumping to a fix.

How to approach it

  1. Confirm the drop is real: check for tracking or logging bugs, and confirm whether 10 percent day over day is sustained or a one-day blip.
  2. Segment the drop by platform, region, and user cohort to see if it is broad or concentrated, for example mobile app only or one country only.
  3. Check for external causes: a recent release, an outage, a policy or feed algorithm change, or a seasonal effect like a holiday.
  4. Break down engagement into its components (feed views, posts, comments, notifications clicked) to find which specific action dropped.
  5. Once the cause is isolated, propose a fix and a guardrail metric to confirm recovery, such as daily sessions per user returning to baseline.

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