Product design question

Suppose you are asked to improve Midjourney’s core creation workflow for existing users. How would you combine your own hands-on use of the product, user interviews, and prototype reviews to find the highest-leverage friction points, and how would you decide which improvements to ship first?

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What this question tests

Tests finding and prioritizing the highest-leverage friction points in a core creative workflow using a mix of hands-on use, interviews, and prototype review.

How to approach it

  1. Use the product hands-on first to generate a candidate list of friction points from direct experience, since creative tools often have UX friction that only surfaces through real use.
  2. Validate and expand that list through user interviews, distinguishing friction the candidate noticed personally from friction that is widespread across other users.
  3. Review prototypes or existing internal proposals for known friction points already being considered, to avoid duplicating discovery work already done.
  4. Score each friction point by frequency (how many users hit it) and severity (how much it disrupts flow or output quality), not just how annoying it felt personally.
  5. Prioritize fixes with high frequency and high severity first, deferring low-severity annoyances even if personally noticed often.
  6. Validate the prioritized list with a small group of active users before committing to build, to catch any personal bias in the hands-on discovery.

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