Metrics question

What goals would you set for a Facebook Dating feature?

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What this question tests

Goal setting for a sensitive new product category requiring careful balance of growth and trust.

How to approach it

  1. Clarify the product: a dating feature within Facebook, requiring careful attention to safety given the sensitive nature of dating.
  2. Set an early stage adoption goal: opt in rate among eligible users, since dating requires explicit consent, unlike most Facebook features.
  3. Set an engagement goal: match to conversation rate, indicating the matching quality is genuinely useful, not just novel.
  4. Set a safety goal: report and block rate kept below a defined threshold, since trust and safety are existential for a dating product.
  5. Set a long term outcome goal: conversations leading to an in person meeting or continued engagement beyond the first week.
  6. Prioritize safety and trust goals above pure growth in the early stage, given the higher stakes of a dating product.

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