Metrics question

What metrics matter most for an inference-first cloud like Together?

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What this question tests

Whether the candidate can identify the metrics that actually drive purchase decisions in an infrastructure business, not generic product metrics.

How to approach it

  1. Clarify what inference-first means: customers care primarily about serving models fast, cheaply, and reliably in production, not training.
  2. Propose the core metric triad: latency (time to first token and tokens per second), cost per million tokens, and uptime or error rate.
  3. Propose a business-facing metric: gross margin per workload type, since serverless and dedicated capacity have very different cost structures.
  4. Propose a growth metric: net revenue retention among existing customers, since infrastructure businesses grow mainly through expanding usage of live customers.
  5. Tie it together: explain that customers switch providers primarily over price-performance and reliability, so those must be the dashboard's top-line numbers.

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