Strategy question

What technological trend do you see Intuit taking on in the future and how will it apply it to its growth?

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What this question tests

Forward looking industry judgment: connecting a real technology trend to Intuit's specific products and customer base.

How to approach it

  1. Name a specific trend, such as AI powered financial assistance or embedded finance.
  2. Explain why this trend matters for Intuit's core customers: small businesses and individual tax filers.
  3. Propose a concrete application, such as an AI assistant that proactively flags cash flow risk in QuickBooks.
  4. Address the risk: accuracy and trust are critical in financial and tax products.
  5. Define success with adoption of the AI feature and its measurable impact on customer financial outcomes.

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