Metrics question

You are the Facebook PM responsible for birthday notifications. How would you measure success?

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What this question tests

Whether the candidate can define success for a low-frequency, emotionally-driven feature rather than judging it by raw engagement volume alone.

How to approach it

  1. Clarify the goal: birthday notifications aim to prompt low-effort but meaningful social interactions (wishes, gifts) that strengthen relationships and bring users back to the app.
  2. Define adoption: percent of birthdays where at least one friend receives and acts on a notification.
  3. Define engagement: percent of notified users who post a wish, comment, or send a gift, and time spent on the birthday person's profile that day.
  4. Add a downstream metric: whether the birthday person's own engagement (return visits, posts) increases that week versus a typical week.
  5. Set a guardrail: notification fatigue or opt-out rate, since birthday reminders are a frequent, potentially annoying notification type.

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