Metrics question

You are the new PM for a new crypto exchange. Set a product roadmap and define the core metrics for the first 18 months.

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What this question tests

Long range roadmap thinking combined with metrics that reflect the maturity stages of a new financial product.

How to approach it

  1. Phase the 18 months into stages: trust and compliance foundation (months 1 to 6), core trading experience (months 6 to 12), growth and retention (months 12 to 18).
  2. Months 1 to 6 roadmap: security infrastructure, regulatory licensing, and a minimal but reliable buy sell trading flow for major coins.
  3. Months 6 to 12 roadmap: expand asset coverage, add advanced order types, and build a mobile app if starting web first.
  4. Months 12 to 18 roadmap: staking or yield products, referral growth loops, and deeper portfolio and tax reporting tools.
  5. Core metrics for months 1 to 6: uptime, security incident count (target zero), and KYC completion rate.
  6. Core metrics for months 6 to 18: funded account growth, trading volume per active user, and 90 day retention, with security metrics carried throughout as a permanent guardrail.

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