Product design question
As a PM for Apple and Google engineers, how would you design the contact tracing app to help the world transcend the COVID-19 pandemic?
- Product design
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Whether the candidate can design a sensitive, public health product with privacy and adoption as co-equal design constraints.
How to approach it
- Clarify the goal: alert users who have been in close contact with a confirmed case, quickly enough to break transmission chains.
- Identify the core tension: effectiveness requires broad adoption and accurate proximity data, while trust requires strong privacy guarantees.
- Prioritize a privacy-preserving design: on-device, decentralized exposure logging (similar to the real Apple/Google Exposure Notification API) rather than centralized location tracking.
- Address adoption barriers: opt-in consent, clear communication of what data is and isn't collected, and integration with public health authorities for verified test results.
- Define success as adoption rate needed for effectiveness (public health research suggested roughly 60 percent for strong impact) and speed of notification after exposure.
What a strong answer includes
- Grounds the design in the real decentralized, privacy-preserving Bluetooth proximity model rather than proposing centralized GPS tracking.
- Names the adoption threshold needed for population-level effectiveness as the key success metric, not just download count.
- Addresses trust explicitly, since low adoption due to privacy fear was the real-world failure mode for many contact tracing apps.
Common mistakes
- Proposing centralized location tracking without addressing the privacy backlash it would cause.
- Ignoring the adoption threshold needed for the app to be epidemiologically useful at all.
Likely follow-up questions
- How would you drive adoption without making it mandatory?
- What would you do if adoption plateaus well below the threshold needed for effectiveness?
More product design questions
- Design a TV for a car.Google · Product design · Hard
- Design a refrigerator for the blind.Google · Product design · Hard
- How do you design a camera for the elderly?Google · Product design · Medium
- Redesign Twitter for eCommerce.Shopify · Product design · Hard
- How would you go about designing a new location sharing app for Google?Google · Product design · Medium
- How would you improve Google Home?Google · Product design · Easy
More questions from Google
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop