Strategy question
As a product manager for an existing product, how do you choose between launching a new feature and fixing an existing bug?
- American Express
- Strategy
- Easy
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What this question tests
Whether the candidate can apply a repeatable framework to prioritize between new value and stability, rather than answering with a blanket rule.
How to approach it
- State that the decision depends on severity and reach, not a fixed rule of always fixing bugs first or always shipping features.
- Assess the bug: how many users are affected, whether there is a workaround, and whether it blocks a core workflow or revenue.
- Assess the feature: its expected impact (new users unlocked, revenue), and whether the opportunity is time sensitive, such as a competitor launch or seasonal window.
- Use a simple framework, such as comparing estimated user-impact hours lost to the bug against expected value gained from the feature.
- Decide with a concrete example: a bug silently corrupting user data always outranks any feature, while a minor visual bug can wait.
What a strong answer includes
- Rejects a blanket rule and instead gives a clear decision framework based on severity, reach, and time sensitivity.
- Uses a concrete example to show where the line falls, such as data loss bugs always winning.
- Notes that a small, fast bug fix can often be done in parallel without delaying the feature.
Common mistakes
- Giving a one-size-fits-all answer like 'bugs always come first'.
- Not naming a concrete example to ground the framework.
Likely follow-up questions
- How would you communicate this tradeoff to a frustrated stakeholder?
- What if engineering says the bug fix will take three weeks?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop