American Express product manager interview questions
18 questions asked in American Express product manager interviews: 2 product design, 4 strategy, 3 metrics, 8 behavioral, 1 AI & technical. Each has an answer guide, and you can practice any of them in a mock interview.
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Product design questions (2)
- We have hired you as a consultant to create a proposition that will make us the best bank for kids. We want you to develop a strategy, design a product that can be built in 6 months, and walk us through how you would go to market.American Express · Product design · Hard
- What is acceptance criteria? What is it used for?American Express · Product design · Easy
Strategy questions (4)
- As a product manager for an existing product, how do you choose between launching a new feature and fixing an existing bug?American Express · Strategy · Easy
- Shopify has launched NFT marketplaces. Assume you are the Growth Manager for this feature/product. Flesh out a detailed GTM/Growth strategy for this launch. Assume your goal is to get to 1000 customers.American Express · Strategy · Hard
- Define a 3-5 year roadmap to improve the merchant platform capabilities at American Express.American Express · Strategy · Hard
- How would you launch a washing machine? What will be your GTM plan?American Express · Strategy · Hard
Metrics questions (3)
- A B2B payment cards issuing company has observed a sudden drop in the use of their cards on e-commerce platforms, in the month of april. Analyze the problem using appropriate assumptions. Suggest solutions to get the usage back on track.PayPal · Metrics · Hard
- You are tasked with the job of increasing the revenue for Amex Credit card. Build an end-to-end pipeline whilst delivering value.American Express · Metrics · Hard
- As a PM, what metrics would you consider for YouTube homepage?American Express · Metrics · Medium
Behavioral questions (8)
- Have you ever disagreed with your Engineering counterparts? What did you do when a build decision was made that did not align with the original vision you had?American Express · Behavioral · Medium
- What is one career failure you faced? How did you deal with it?American Express · Behavioral · Medium
- Describe a time when you faced an obstacle during a build. How did you ensure you were still able to hit your milestones? Did you have to break down feature requests?American Express · Behavioral · Medium
- What do you do when you get a vague feature request?American Express · Behavioral · Easy
- What is your product management approach? How do you set goals?American Express · Behavioral · Easy
- If the legal team reached to you with a difficult request, what is your method for tackling it?American Express · Behavioral · Easy
- What was the biggest challenge you experienced from working with banks? How did you go about convincing them?American Express · Behavioral · Easy
- How do you communicate with engineers?American Express · Behavioral · Easy
AI & Technical questions (1)
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