Strategy question

As Google, how would you go about improving inflight experience?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Whether you can identify a specific pain point in a travel journey and propose a solution that fits the company's real strengths.

Clarify scope: improving the inflight experience for passengers, versus airline partners, versus Google's own opportunity there.
Map the inflight journey: boarding, connectivity, entertainment, food, and identify where friction is worst today, likely connectivity and content access.
Prioritize connectivity and content, since spotty wifi and paywalled entertainment are the most common complaints.
Propose a concrete idea, offline-synced content, maps, and messages through Google apps that work without reliable wifi.
Tie it to Google's actual assets: Android, Maps offline mode, YouTube downloads, rather than building new airline hardware.
Define success metrics, like offline feature usage per flight and post-flight satisfaction, with a guardrail on data costs to airlines.

Narrows to a specific pain point, unreliable connectivity, instead of trying to redesign the entire flight experience.
Builds on assets Google already has, Maps offline and YouTube downloads, rather than proposing new hardware.
Gives an illustrative number, assuming inflight wifi fails or lags on 30 percent of flights today.
Names airline partnership as the real go-to-market constraint, not just a design problem.

Proposing a broad wishlist of inflight improvements instead of one prioritized, buildable idea.
Ignoring that airlines, not Google, control the actual seat and connectivity infrastructure.

Chapters of the AI PM course that teach what this question tests.