Product design question

Build an attendance tracking system for NGO volunteers.

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What this question tests

Tests product design for an operational, low tech context: building something usable by NGO staff and volunteers with limited resources.

How to approach it

  1. Define the users: NGO coordinators tracking who showed up, and volunteers who may have limited smartphone access or connectivity.
  2. Identify the core job: quickly logging attendance at events, often outdoors or in low connectivity areas, without heavy setup.
  3. Propose the simplest reliable mechanism, such as QR code check in with offline caching that syncs when connectivity returns.
  4. Address low resource constraints: the tool must work on cheap Android devices and require minimal training for volunteer coordinators.
  5. Define success: percentage of events with complete, accurate attendance records versus manual paper logs.
  6. Confirm with the interviewer whether this needs to integrate with an existing NGO CRM or volunteer database.

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