Product design question
Design a calculator for the blind.
- Product design
- Medium
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What this question tests
Accessibility product design requiring a genuinely different interaction model, not just a voiceover layer.
How to approach it
- Clarify the core barrier: a visual calculator relies on seeing input and output together, which a screen reader alone handles awkwardly for multi-step math.
- Segment users: blind users comfortable with braille displays versus those relying purely on audio.
- Identify the pain point: verifying a long calculation by ear is hard, since audio is sequential and users can't glance back at prior steps.
- Prioritize an audio-first design that reads back each entered digit and operator immediately, plus a repeat-last-calculation command.
- Design the solution: voice input for numbers and operations, audio confirmation per keystroke, and braille display support where available.
- Define success: calculation error rate and completion time compared to a sighted user's calculator use.
What a strong answer includes
- Identifies the real accessibility gap, verifying multi-step sequential audio output, not just adding voiceover.
- Segments by assistive technology used, showing nuanced understanding of the blind user population.
- Proposes concrete interaction details, per-keystroke confirmation and a repeat command, instead of vague accessibility language.
- Uses error rate and completion time as objective, comparable success metrics.
Common mistakes
- Assuming a simple screen-reader layer over an existing visual calculator is sufficient.
- Treating all blind users as having identical needs and tools.
- Not defining an objective way to measure usability improvement.
Likely follow-up questions
- How would you test this with actual blind users rather than simulating blindness?
- How would you handle scientific or multi-step calculations differently from simple arithmetic?
- What tradeoffs exist between speed and clarity in the audio feedback design?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop