Product design question

Design a carpooling app for women developed by Uber.

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What this question tests

Product design for a safety-focused variant of an existing service, requiring the candidate to address both real and perceived safety, plus a two-sided rollout challenge.

How to approach it

  1. Identify the core need: a documented gap in women's comfort using ride-hailing, especially at night, driven by safety concerns on both sides, driver and rider.
  2. Design core safety mechanics: verified women drivers matched with women riders, an in-app safety button with live-location sharing to a trusted contact, and driver background-check transparency.
  3. Address the two-sided supply challenge explicitly: this requires actively recruiting and verifying enough women drivers, or the feature will have long wait times and fail to deliver on its promise.
  4. Address rollout risk: starting in a limited set of cities with strong women-driver supply before expanding broadly, rather than launching everywhere with thin supply.
  5. Define success as wait time for matched rides versus the standard product, and rider-reported safety-perception score, with driver supply growth as a guardrail.

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