Product design question
Design a dashboard for Lyft Drivers. What metrics would you use to measure success of this dashboard?
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Tests product design for a professional, high-frequency internal tool, plus defining the metrics that prove it works.
How to approach it
- Clarify the user: drivers checking the dashboard between or before rides, often glancing quickly on a phone mount.
- Identify pain points: unclear earnings breakdown, not knowing which zones or times pay best, and surprise account issues like rating drops.
- Design core modules: today's earnings with a trip-by-trip breakdown, a heatmap of high-demand zones and times, and an alerts panel for rating or document issues.
- Prioritize earnings clarity and zone heatmap first, since they directly drive more driving hours and satisfaction.
- Define success as daily dashboard open rate, and downstream driver hours or acceptance rate after using the heatmap.
What a strong answer includes
- Ties dashboard features to driver income outcomes, more hours driven, not just information display.
- Names a specific, high-value module, the demand heatmap, instead of a generic list-everything dashboard.
- Picks success metrics tied to behavior change, hours driven, not just page views.
Common mistakes
- Designing a dashboard that just displays data without prioritizing what actually changes driver behavior.
- Measuring only open rate or time spent without any behavioral outcome metric.
Likely follow-up questions
- How would you personalize the heatmap by each driver's usual working hours?
- What would you do if drivers ignored the dashboard entirely?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop