Product design question

Design a product for the hearing impaired to help them improve their quality of life.

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What this question tests

Accessibility-focused product sense, picking the highest-impact daily pain point to solve first.

How to approach it

  1. Clarify scope: a communication tool, an environmental-awareness tool, or entertainment and media accessibility.
  2. Pick communication as the highest-impact area.
  3. Identify pain points: difficulty in group conversations, missing environmental sound cues, and captioning gaps in daily media.
  4. Propose real-time speech-to-text captioning for in-person conversations, plus visual or haptic alerts for environmental sounds.
  5. Prioritize real-time captioning first, since it addresses the most frequent daily friction.
  6. Define success as daily active usage during in-person conversations.

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