Product design question

Design a product that informs people about the Coronavirus.

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What this question tests

Product design for a public health information need requiring speed, accuracy, and trust under a fast moving, high stakes situation.

How to approach it

  1. Clarify the core need: reliable, localized, up to date information about case counts, safety guidance, and where to get help, at a moment when misinformation spreads fast.
  2. Segment users: people seeking general safety guidance versus people seeking hyperlocal data, like cases near them or vaccine or testing site locations.
  3. Prioritize trust and source credibility over comprehensiveness, since misinformation risk is the biggest danger in this category.
  4. Propose aggregating verified data from health authorities like the WHO and CDC, displayed with location based filtering, paired with a clearly labeled myths versus facts section.
  5. Address update frequency explicitly, since stale information during a fast moving situation actively harms users.
  6. Define success as usage during spikes in public concern and, critically, absence of any flagged misinformation being surfaced.

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