Product design question
Design a Supermarket for older people.
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Product sense for a specific underserved user, translating physical and cognitive needs into concrete store design choices.
How to approach it
- Identify pain points for older shoppers, small label text, long walking distances, heavy items, and difficulty finding staff.
- Prioritize the top one or two pain points, readability and physical fatigue, rather than trying to fix everything.
- Propose concrete solutions, larger print shelf labels, motorized carts and seating areas, and a dedicated help button or staff zone.
- Consider the layout, wider aisles and reduced walking distance to core staples.
- Define success metrics, basket size and visit frequency among older shoppers, plus satisfaction scores for this segment.
What a strong answer includes
- Grounds the design in specific physical and cognitive needs rather than generic make it nicer changes.
- Prioritizes ruthlessly, picking readability and reduced walking distance as the top two fixes instead of listing every accommodation.
- Sets a segment specific metric, visit frequency and satisfaction score among shoppers 65 plus, to prove the redesign actually helped.
Common mistakes
- Listing every possible accessibility feature with no prioritization.
- Treating older shoppers as a monolith with no consideration of varying mobility or vision needs.
- No metric to measure whether the changes actually improved the experience.
Likely follow-up questions
- How would you test these changes before rolling out to all stores?
- How would you balance this against the needs of younger shoppers in the same store?
More product design questions
- Design a TV for a car.Google · Product design · Hard
- Design a refrigerator for the blind.Google · Product design · Hard
- How do you design a camera for the elderly?Google · Product design · Medium
- Redesign Twitter for eCommerce.Shopify · Product design · Hard
- How would you go about designing a new location sharing app for Google?Google · Product design · Medium
- How would you improve Google Home?Google · Product design · Easy
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop