Product design question

Design a touchscreen table for restaurants

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What this question tests

Tests hardware-adjacent product design for a shared, public-use device with real durability, hygiene, and multi-user interaction constraints.

How to approach it

  1. Identify the core use cases: browsing the menu and ordering, splitting a bill among a group, and light entertainment while waiting for food.
  2. Design for durability and hygiene: a scratch-resistant, easy-to-sanitize surface, and touch targets large enough to work reliably even with spills or grease on the screen.
  3. Design for multi-user interaction: split-screen zones so multiple diners can browse and order simultaneously without one person controlling the whole table's screen.
  4. Design the business model: partner with the restaurant on order-and-pay integration, reducing staff workload for taking orders and processing payment, which is the real value proposition to a restaurant operator.
  5. Define success: average order value lift (multi-user browsing/ordering tends to increase upsells) and reduction in average table turnover time, since both directly matter to the paying restaurant customer.

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