Product design question

Design a travel application for frequent flyers

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What this question tests

Product sense for a well defined niche user, requiring specific pain points rather than a generic travel app description.

How to approach it

  1. Define the user precisely: someone flying 15 or more times a year, likely business travelers managing multiple loyalty programs.
  2. Identify top pain points: fragmented loyalty tracking across airlines, unpredictable disruption, and rebooking friction.
  3. Propose the core feature: a single dashboard consolidating miles and status across airlines plus proactive disruption alerts with rebooking suggestions.
  4. Describe how it earns trust: integrating directly with airline accounts and calendars rather than manual entry.
  5. Define success: time saved during a disruption event, and retention among users who log a rebooking through the app.

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