Product design question

Design an app that helps a museum make money.

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What this question tests

Product design for a nonprofit-adjacent revenue problem, requiring a monetization-first mindset within a museum's specific context.

How to approach it

  1. Segment users: in-person visitors who could spend more during their visit, and remote audiences who never visit but might still pay for value.
  2. Identify the pain point: museums under-monetize visitor engagement beyond ticket price, missing membership and repeat-visit revenue.
  3. Prioritize in-person visitors first, since they already have intent and presence, the easier opportunity to capture.
  4. Design the solution: an in-app guided tour with premium content, deeper curator commentary, as an add-on purchase, plus a membership upsell at a high-engagement moment.
  5. Add a secondary revenue stream: a virtual version of premium tour content sold to people who can't visit in person.
  6. Define success: incremental revenue per visitor attributable to the app.

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