Product design question

Design an ideal live-instructor learning software.

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What this question tests

Open-ended product design skill: building structure and a target user out of a broad prompt with no company context.

How to approach it

  1. Ask the interviewer to confirm the domain, such as K-12 tutoring, professional upskilling, or hobby classes, since 'live instructor' spans many markets.
  2. Pick one segment, for example working adults learning a new skill on evenings and weekends.
  3. Identify pain points: scheduling friction, low engagement in passive video calls, and no feedback loop on progress.
  4. Design core features: small-group live sessions, interactive whiteboarding, automatic recording with searchable transcripts, and instructor-led progress checkpoints.
  5. Prioritize the feature most tied to the biggest pain point, likely engagement during live sessions, such as built-in polls or breakout practice.
  6. Define success metrics, such as session attendance rate, completion rate, and instructor ratings.

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