Strategy question

Do you recall a process change you suggested that became a norm within your team or company later on?

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What this question tests

Whether you can show lasting influence beyond a single project, by getting a process change adopted as a norm.

How to approach it

  1. Pick a real process change you proposed, such as a new way of writing specs, triaging bugs, or running standups.
  2. State the Situation: what problem the old process caused, like missed requirements or slow decisions.
  3. State the Task: why you personally pushed for the change rather than waiting for someone else to.
  4. Describe the Action: how you piloted the change, got buy-in, and showed it worked before asking for wider adoption.
  5. Give the Result: evidence it became a lasting norm, not just something you did once, such as other teams adopting it.
  6. Clarify with the interviewer if they want a process change specifically inside your own team or across the org.

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