Product design question

How do you increase open table restaurant users base?

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What this question tests

Tests two sided marketplace growth thinking: increasing users while ensuring restaurant supply and reservation reliability keep pace.

How to approach it

  1. Define both sides: diners looking for available tables, and restaurants needing reliable, well matched reservation flow.
  2. Identify the growth lever, likely diner acquisition through better discovery of restaurants matching their preferences and real time availability.
  3. Propose interventions: personalized restaurant recommendations, and a loyalty or rewards program for frequent bookers.
  4. Address the supply side constraint, since diner growth without enough participating restaurants leads to poor availability and churn.
  5. Define success: net new active diners and booking completion rate, ensuring restaurant fill rate is not degraded.
  6. Confirm with the interviewer whether growth means new markets or deeper penetration in existing cities.

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